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Tech News & Podcast | Africa

Artificial Intelligence as a Service

intelligence as a service

AI is one of the huge trends in 2023. According to data, 54% of businesses organizations see the benefit of artificial Intelligence as a Service. They consider AI as a way to help them get more efficient and cost-saving operations. 

AI as a service (AIaaS) includes contactless ordering or services that require little to no human contact. With the AIaaS, consumers will access easier, faster, and more efficient services. 

Companies and organizations saw AI’s efficiency. They see how AI can help them in their daily operations. Some businesses that use AIaaS are:

  • Microsoft Azure – Azure is one of the leading cloud platforms today. This trend allows you to enjoy features like anomaly detection, content moderation, etc 
  • Amazon Web Services (AWS) – Amazon is a cloud service provider and a known online retailer. With their huge operations, they developed AI customer services like virtual agents to assist concerns. 
  • Chat Generative Pre-trained Transformer (ChatGPT) – ChatGPT is a technology trend tool that can use human-like language. It can respond to specific questions, make content, and many more. learn more 

The advancements of AI have brought challenges to society, and it has been a hot topic in various industries. To know more about its advantages and disadvantages, read its pros and cons below:

Artificial Intelligence as a service Pros

High cost-saving – AIaaS can save budget for businesses/organizations. It lessens the work of more people and purchases of other tools. 

Reduction of human error  Artificial Intelligence has more accuracy and precision than humans. They can reduce human errors through the algorithms in their systems. 

Faster operations  AI helps save time because of its AI solutions. This feature can expedite certain projects ahead of time.

Artificial Intelligence as a service Cons

Increases unemployment – AI can decrease employment because it replaces humans.

Breaching of data privacy – Interactions with AIaaS can include giving sensitive details. This can result in exposure and misuse of personal information.

Does not have creativity – AI can learn through the data stored in their system. Thus, it cannot perform certain tasks creatively.

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